CloudBees | Trust Center

Dear CloudBees Customer,

As part of our ongoing commitment to maintaining your trust and ensuring the highest standards of security, we are updating the list of subprocessors that support the services you receive. Please note that not all subprocessors handle data relevant to your specific services.

New subprocessors include:
Posthog: User analytics and tracking for internal performance insights

All subprocessors have been carefully vetted to meet CloudBees’ strict security and privacy standards, and contractual terms align with our Data Processing Agreement (DPA). The DPA and Privacy Policy have been updated where applicable, and our Trust Center reflects these changes.

If you have any questions, please contact privacy@cloudbees.com.

Security reviews can add weeks to procurement if they start too late. Share our Unify Security FAQ and legal documentation with your security, compliance, legal, risk, or IT teams now to kick start the process. The FAQ is based on common questions these teams ask and helps start the conversation early.

Self-serve on certifications and other referenced materials in the documents section. For follow-up questions, contact your CloudBees account representative or security@cloudbees.com

CloudBees Unify is now certified against ISO/IEC 27017 (cloud security controls) and ISO/IEC 27018 (protection of personally identifiable information in public cloud).

Please see our documentation for further details.

Our latest white paper outlines how CloudBees helps organizations fulfil the obligations set out by the Digital Operational Resilience Act (DORA). Please see our documentation for further details.

Dear CloudBees Customer,

As part of our ongoing commitment to maintaining your trust and ensuring the highest standards of security, we are updating the list of subprocessors that support the services you receive. Please note that not all subprocessors handle data relevant to your specific services.

New subprocessors include:
Amplitude: User analytics and tracking for internal performance insights
Segment: Customer data platform for operational reporting
Snowflake: Data lake and analytics for aggregated operational metrics
Google: Infrastructure and analytics to support platform performance
Jira: Customer support and service management
Auth0: User authentication
Datadog: Infrastructure monitoring and operational analytics
Panther: Security Information and Event Management (SIEM)
OpenAI: Data processing within CloudBees Smart Tests and data analytics.

All subprocessors have been carefully vetted to meet CloudBees’ strict security and privacy standards, and contractual terms align with our Data Processing Agreement (DPA). The DPA and Privacy Policy have been updated, and our Trust Center reflects these changes.

If you have any questions, please contact privacy@cloudbees.com.

We've recently made minor updates to our privacy policy to detail processing activities.